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before you send the device in for a repair, lets try a master reset first.. Heres how
After this full reset.. If the unit still doesnt function correctly then you need to send it in for a repair.
if its under a year old, you can get a free repair by following the steps below
STEP 1: Contact Garmin Technical Support to receive an RMA number.
Call or e-mail Garmin Technical Support Specialists to describe the problem you are experiencing and request a Return Material Authorization (RMA) tracking number. You will need to provide the unit's serial number (if applicable), your return shipping address, and a daytime telephone number.
Phone: 1 800 235 822
STEP 2: Ship the unit, along with the RMA number, to Garmin.
Once you have received the RMA number, securely package the unit and ship it (insured) to the following address:
30 Clay Place
RMA Number: (insert your RMA number here - see above)
Eastern Creek, NSW 2766
If its over a year old, you need to use this link instead.
If you have further questions let me know.
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