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Ask Greg A. Your Own Question

Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2343
Experience:  Using & Working with GPS systems for 10+ years
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Magellan gps 1700 same problem as fellow before had.
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Customer Question

magellan gps 1700 same problem as fellow before had.
JA: Thanks. Can you give me any more details about your issue?
Customer: all that shows up on my screen is a lap top, and a line conecting a picture of gps wit an x in it
JA: OK got it. Last thing — Electronics Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 11 months ago.
Category: GPS
Customer: replied 11 months ago.
are u still there?
Customer: replied 11 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Richard replied 11 months ago.

Hi there and welcome

Sorry about the delay in responding to you.

This is usually an issue with the Firmware, so I would first like you to do this please.

Remove the charger from the GPS and hold the power button to off for 35 seconds.

Release, then connect the charger and try to turn on the GPs.

Let me know the results please

Thank you