Hello & Welcome to Just Answer,
Sorry to hear of any issue you are having with your device.
To help you with this issue, may I ask:1) WHEN was the last time you updated the device maps?2) What is the status of the device with the maps you have now (is it still working well)?3) What program or tool did you use to do the last update (if you remember)?
I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved.
I look forward to any further questions or results that you may have.
Thanks, ***** *****--. .-(im)