Hi and thank you for your question. My name is ***** ***** I will be happy to assist you.
What is the make and model of the device you are having issues with? Does it turn on at all?
Hi again. Sorry for the late response. At the time you responded I was a sleep. I work from the east coast so 1am is a little late for me.
Ok on your nuvi, plug it in to a vehicle charger. Press and hold the power button for up to 60 seconds. This will help force reset the unit. If it turns on before the 60 seconds you can release the power button.
Did the unit turn on now?