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Thomas, Technician
Category: GPS
Satisfied Customers: 1856
Experience:  Ready to assist with your GPS equipment
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I have a new Nuvi 2597 LMT which continues to shutdown with

Customer Question

I have a new Nuvi 2597 LMT which continues to shutdown with 5 minutes left on the US Map upgrade. This gives a disconnect notice to Garmin Express and the upgrade process must start over. Any suggestions
Submitted: 11 months ago.
Category: GPS
Expert:  Thomas replied 11 months ago.


The first thing I would do is make sure that the battery is full to 100%. Even a half battery can give update problems.

Next, disconnect both ends of the USB cable and reconnect them, then try again. Also try a different USB cable if that doesn't work.

Reply if you need further help.