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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2430
Experience:  Using & Working with GPS systems for 10+ years
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I have a dezl 760 garmin truck maps gps. On January 1 it

Customer Question

I have a dezl 760 garmin truck maps gps. On January 1 it stopped working except to give me my speed. I need to update this program but my computer will not recognize it as a device that needs service. What can I do to get my computer to recognize the device so I can purchase the update and download the update?
Submitted: 1 year ago.
Category: GPS
Expert:  Dustin replied 1 year ago.

Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.

To get started, I need to know what type of computer you're using.

Windows XP, Widows Vista, Windows 7, Windows 8, Or a Mac.

If it's a Mac, please check the OSX version as follows.

Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

Also, when you plug the Garmin Dezl into your computer, what exactly do you see on the screen of the garmin itself?

Thank you for your response,

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.