How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask MasterFixIt Your Own Question

MasterFixIt
MasterFixIt, Technician
Category: GPS
Satisfied Customers: 9137
Experience:  I have 12 years of experience servicing all GPS models.
11519491
Type Your GPS Question Here...
MasterFixIt is online now
A new question is answered every 9 seconds

I have a Magellan 5220LM RoadMate. I attempted to upgrade

Customer Question

I have a Magellan 5220LM RoadMate. I attempted to upgrade the unit to 2015 maps off of the computer. something went wrong and it wiped the unit clean of the old maps. So at this time it will do nothing.
My question is how do I down load the 2015 maps in it, and if not would it be cheaper for me to buy a new unit or send the old one in to be reprogramed? The unit is just a little over 1 a year and a half old..
Submitted: 10 months ago.
Category: GPS
Expert:  MasterFixIt replied 10 months ago.

Hi I m sorry to hear that. This is usually caused by an electronic component failure a memory IC.

I woudl really just buy a new unit because between shipping, time lost and parts & labor it will be almost as much as a new one. I wish i had better news for you I really do, But that s what even I would do at this point given what happened.

If there is anything else I can help with please let me know?

I hope that helps, Have a great weekend and best of luck with your new GPS!

please don't forget to rate kindly so I can close this for us, no cost to rate.

Thank you

Tech Michael