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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2449
Experience:  Using & Working with GPS systems for 10+ years
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Roadmate 1700 will not accept updates
, i get the usb

Customer Question

Customer: ***** ***** roadmate 1700 will not accept updates
JA: Thanks. Can you give me any more details about your issue?
Customer: i get the usb icon... and nothing else using content manager, the system goesthrogh the motions of updating, but it reverts back every time.
JA: OK got it. Last thing — Electronics Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: GPS
Customer: replied 1 year ago.
Disappointed, the website is misleading... I feel like this is a ripoff.
Customer: replied 1 year ago.
I want this transaction terminated immediately, and no charges made to my Mastercard.
Expert:  Dustin replied 1 year ago.

Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.

Im sorry that no one responded to you sooner. Its Sunday and most of our Magellan techs are offline. If you would like a refund, I can send you the link to request a refund.

If however you would like help. I can help you repair the issues with the magellans system files so that it will update properly.

When you can please send a reply so I can either help you fix the issue, or help you request a refund.

Thank you,

Dustin S.

Customer: replied 1 year ago.
Hi dustin
please send me the link to request a refund
thanks
charles
Expert:  Dustin replied 1 year ago.

Hi Charles, here is the link to request a refund.

http://ww2.justanswer.com/help/how-can-i-request-refund

Dustin S.