Hello & Welcome to Just Answer,
Sorry I didn't see your question earlier and to hear of any issue you may be having with your device.
To help you with this issue, may I ask:1) Do you have the FULL manual for this device?2) The AGE of the device?3) HOW LONG have you had this device, and have you used any similar Garmin devices before?
OK - did you see pages 9, 10, and 11 - having to do with "Tracks" and how they are created & used, including the saving of tracks and using the "TracBack" feature of this device?
NOTE: I don't have one of these particular units in the shop right now, so I can not give you EXACT steps for setting up the device - other than how to CLEAR and set up (turn on) the track log to gather data points.
Also, have you EVER used the "BaseCamp" program, which is the computer program that allows you to edit or create "Routes" to be used on the device? I only ask because that is what I believe is the program you may want to use for what you want to do.
I just saw a "Call Request" and can call you in a few minutes.
Can you CONFIRM that you want me to call, as this is an "additional service".
I tried to accept your call request but it says there may be a payment or security issue.
You may want to check that and I can try again in a few minutes.
OK - let me try again.
OK - the system is still not letting me accept your call request.
Let me send an offer from my side and see if that works.
There could be something going wrong with any payment method being used, as the payment companies are VERY CAREFUL at this time of the year - especially if you don't do much "online" shopping or transactions.
If you would like to continue in this format, we can TRY to get this resolved that way.
Let me know what you think,
Thanks, ***** *****
Let me know if you want to try again later.
I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved.
I look forward to any further questions or results that you may have.
Thanks, ***** *****--. .-(im)