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First thing, lets focus on the power switch. Is it a push button, or do you have to slide your power switch?
Thank you. That makes things a little more difficult.
Lets try this as a first step.
Push the power button in and hold it for 2 minutes. That should force a reset. Once complete. Do you see any flashes, or signs of life on the screen?
Aha.. thats a good start.
To get started, I need to know what type of computer you're using.Windows XP, Widows Vista, Windows 7, Windows 8, Or a Mac.If it's a Mac, please check the OSX version as follows.Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.
Download and install the magellan content manager software from t his link
Once downloaded and installed. Disconnect your magellan then reconnect it. The software should pick it up and ask you to install updates.
If not, turn the magellan off and on.
Once updated, it should be working again.
I strive to provide great service, and greatly appreciate a rating of excellent ( 5 stars ) selected and submitted below this answer or at the top right of the screen. I always answer follow up questions.Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.