Hello & Welcome to Just Answer,
Sorry to hear of the issue you are having with your device.
To help you with this issue, may I ask:1) Can you VERIFY the FULL Model Number of the device you are working with? If you can not find the model number, please try to find the SERIAL NUMBER (usually printed right next to a BAR CODE), so I can try to look it up.2) The AGE of the device?3) WHEN this issue first began (or when the device was last successfully use)?
Hi again and thanks for that information.
May I also ask:
3) WHEN this issue first began (or when the device was last successfully used)?
I see your call request, but don't have an available phone line right now to be able to do a call (someone is using the line).
If you can GUESS at when the device was last successfully used, that may be enough information to proceed.
I didn't see a response back, but let me ask you a different question.
When you see that message on the screen (about no detailed maps), do you have an "OK" button or "back" button you can touch - to get out of that screen?
And can I assume you have the device with you, and try try some steps?
I did not see a response back from yesterday's last post, but wanted to send along the following information - as it may be helpful in walking you through the steps of what to do when you see the messages about "no detailed maps" on the Nuvi screen.
Click Here --> How to handle "No Detailed Maps" screen appearing.
Please let me know if you have any trouble going to that link, or understanding what is there.
And if this answers your question(s), please take a moment to rate MY service level (Excellent is my goal) so that I get credit for helping you with this question.You should see some "smiley faces" or "stars" to do that, but please let me know if you do NOT see them or can not use them.
Thanks, ***** *****--. .-(im)
I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved.
I look forward to any further questions or results that you may have.