How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Greg A. Your Own Question

Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 8109
Experience:  Using & Working with GPS systems for 10+ years
5229702
Type Your GPS Question Here...
Greg A. is online now
A new question is answered every 9 seconds

I have a nuiva 205. Wheb I turn it on I get a message "no

Customer Question

I have a nuiva 205. Wheb I turn it on I get a message "no detail maps found tnat support routing. The nuvi cannot be used without them. what can I do to get it working?
Submitted: 1 year ago.
Category: GPS
Expert:  Greg A. replied 1 year ago.

Hello & Welcome to Just Answer,

Sorry to hear of the issue you are having with your device.

To help you with this issue, may I ask:
1) Can you VERIFY the FULL Model Number of the device you are working with? If you can not find the model number, please try to find the SERIAL NUMBER (usually printed right next to a BAR CODE), so I can try to look it up.
2) The AGE of the device?
3) WHEN this issue first began (or when the device was last successfully use)?

Thanks

Customer: replied 1 year ago.
serial no. 1ed140522 I've had it for approx. 6 years model nuvi 205
Expert:  Greg A. replied 1 year ago.

Hi again and thanks for that information.

May I also ask:

3) WHEN this issue first began (or when the device was last successfully used)?

Thanks

Expert:  Greg A. replied 1 year ago.

Hi again,

I see your call request, but don't have an available phone line right now to be able to do a call (someone is using the line).

If you can GUESS at when the device was last successfully used, that may be enough information to proceed.

Thanks

Expert:  Greg A. replied 1 year ago.

Hi again,

I didn't see a response back, but let me ask you a different question.

When you see that message on the screen (about no detailed maps), do you have an "OK" button or "back" button you can touch - to get out of that screen?

And can I assume you have the device with you, and try try some steps?

Thanks

Expert:  Greg A. replied 1 year ago.

Hi again,

I did not see a response back from yesterday's last post, but wanted to send along the following information - as it may be helpful in walking you through the steps of what to do when you see the messages about "no detailed maps" on the Nuvi screen.

Click Here --> How to handle "No Detailed Maps" screen appearing.

Please let me know if you have any trouble going to that link, or understanding what is there.

And if this answers your question(s), please take a moment to rate MY service level (Excellent is my goal) so that I get credit for helping you with this question.
You should see some "smiley faces" or "stars" to do that, but please let me know if you do NOT see them or can not use them.

Thanks, ***** *****
--. .-
(im)

Expert:  Greg A. replied 1 year ago.

Hi again,

I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved.

I look forward to any further questions or results that you may have.

Thanks, ***** *****
--. .-
(im)