How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Greg A. Your Own Question
Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2433
Experience:  Using & Working with GPS systems for 10+ years
5229702
Type Your GPS Question Here...
Greg A. is online now
A new question is answered every 9 seconds

Just got it out of the box. Unable to update from computer.

Customer Question

Just got it out of the box. Unable to update from computer. Need help
Submitted: 1 year ago.
Category: GPS
Expert:  Sijad H. replied 1 year ago.

Hi and thank you for your question. My name is ***** ***** I will be happy to assist you.

What is the model of the Garmin device you are working with?

Customer: replied 1 year ago.
nuviCam LMT
Expert:  Sijad H. replied 1 year ago.

OK Great. When the device is connected to the computer, what is displayed on the device itself?

Does your computer have an antivirus or firewall software?

Customer: replied 1 year ago.
Garmin and an icon which appears to show the device connected to the computer
Customer: replied 1 year ago.
No firewall or anti-virus beyond whatever may be native to OS X
Customer: replied 1 year ago.
Are you there?
Customer: replied 1 year ago.
I do not wish to switch to phone.
Customer: replied 1 year ago.
Because of your lack of response, I am shutting this down. I will not pay the $34 since there is no satisfaction.
Expert:  Sijad H. replied 1 year ago.

I think I am having techinical difficulties. I responded a few times with the response of installing the latest garmin communicator plug in. You can get it from here: http://www8.garmin.com/support/download_details.jsp?id=3739