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Richard
Richard, Customer Service
Category: GPS
Satisfied Customers: 31330
Experience:  Avid repairer and trouble shooter of GPS devices and systems
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My batteries have leaked a little but the unit will not

Customer Question

hi my batteries have leaked a little but the unit will not power on any more
the unit is a Garmin gpsmap 76csx
Submitted: 1 year ago.
Category: GPS
Customer: replied 1 year ago.
the batteries are making a circuit
Expert:  Richard replied 1 year ago.

Hi there and welcome

This can be an issue with the Firmware, so I would first like you to do this please.

Remove the charger from the Garmin and hold the power button to off for 35 seconds.

Release, then connect the charger and try to turn on the Garmin.

Let me know the results please

Thank you

Customer: replied 1 year ago.
Hi Richard, i have just returned back into the country after being away for a while and have just picked up your answer.... the unit is a Garmin gpsmap 76csx and has 2 AA batteries so i dont understand your answer
Expert:  Richard replied 1 year ago.

Thanks, ***** ***** of the device did not come through.

Do the following please

Remove the batteries from the Garmin and hold the power button to off for 35 seconds.

Release, then connect the batteries again and try to turn on the Garmin.

Let me know the results please

Thank you

Customer: replied 1 year ago.
Hi Richard thanks for the answer did what you said and unfortunately gpsmap 76csx still dead
Expert:  Richard replied 1 year ago.

Thanks, ***** ***** is then confirmed

It is the internal mainbaord that has faulted. The circuitry has been damaged

I am really sorry about this and you are going to have to replace the unit, it is not feasible to get it repaired as the mainboard replacement will cost about the same as a new unit, except you would only get a limited warranty.

I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you