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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 8101
Experience:  Using & Working with GPS systems for 10+ years
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I need to update m/n:nuvi 40, #2HS845103

Customer Question

I need to update m/n:nuvi 40, #2HS845103
Submitted: 1 year ago.
Category: GPS
Expert:  Greg A. replied 1 year ago.

Hello & Welcome to Just Answer,

Sorry to hear of the issue you are having with your device.

In order to update the device, there ARE a few things that are needed or recommended, which I have listed below.

How to Update Garmin Nuvi Unit Software & Maps.
===============================
What is needed?
1) A WORKING device with some previous version of maps installed.
2) A computer and USB cable (to be able to connect the device to the computer).
3) A microSD card (or microSD & SD adapter) of 4GB or 8GB (maximum) capacity. This MAY be optional, but is HIGHLY recommended.
4) A current copy of "Garmin Express" installed on your computer. This is Garmin's recommended program (tool) for doing any updates, including device software AND maps. If you need to get a copy of Garmin Express, use the link below.
Click Here --> http://software.garmin.com/express.html
5) A HIGH SPEED internet connection (dial up is NOT recommended).

Using the above components, the device software and maps can be updated.

NOTE: Depending on the AGE of the device, the maps MAY have to be purchased.

Please let me know if you have or can get the above components, and then I will send along the instructions for doing the actual updates.

Thanks, ***** *****

P.S. I see that you have requested a phone call, but I do not have a phone line I can call you with or receive a call at this time. But we can continue here with no additional charge.

Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Greg A. replied 1 year ago.

Hi again,

I see that you have requested a phone call, but I do not have a phone line I can call you with or receive a call at this time.

But we can continue here with no additional charge.

Expert:  Greg A. replied 1 year ago.

As an alternative, maps CAN be purchased "on a chip" - and can be sent to you via mail.

May I ask what area of the world you have installed for the maps currently?

Thanks