GPS Repair Problems? Ask a GPS Technician for Answers ASAP
Hi Jim yes these things can have this issue, sometimes its actually ok, but sometimes it didn't complete the full download.
I will send you a phone service request so we can talk about this and I can hear from you what you did and I will explain to you what happened and if your unit has a problem or possible connected tot the incorrect site for the update as can happen quite easily.
Please accept the offer and I will call you promptly at your convenience.
Thanks Jim and have a nice day;-)