How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete
Pete, Engineer
Category: GPS
Satisfied Customers: 16700
Experience:  Over 16 years experience installing and repairing electronics.
30970729
Type Your GPS Question Here...
Pete is online now
A new question is answered every 9 seconds

Have nuvi 3590, trying to load newly purchased city

Customer Question

have nuvi 3590, trying to load newly purchased city navigator europe nt dvd on to my computer and device for trip to europe. will not recognize disk despite placing proper product key into system. says improper key
Submitted: 1 year ago.
Category: GPS
Customer: replied 1 year ago.
currently using windows 10. also tried laptop with windows 7. same result
Customer: replied 1 year ago.
Still waiting for response. Pretty expensive to not get answer after paying.
Customer: replied 1 year ago.
I see that this is a common problem. Is it possible to exchange dvd for sd card and fewer problems. I paid for express shipping for a coaster it appears. Leaving for London and Paris early next week. need to know what you recommend I do
Customer: replied 1 year ago.
Purchased direct from Garmin
Expert:  Pete replied 1 year ago.

Hi there,

If the disk is not working with the provided key then you will need to contact Garmin directly to get a replacement key.

You can contact Garmin through http://www8.garmin.com/contact-us/