How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Russell H. Your Own Question

Russell H.
Russell H., Service Tech
Category: GPS
Satisfied Customers: 9545
Experience:  8+ years of professional experience
13568747
Type Your GPS Question Here...
Russell H. is online now
A new question is answered every 9 seconds

Have a tomtom 600 about 1 month old. purchased a new Samsung

Customer Question

have a tomtom 600 about 1 month old. purchased a new Samsung 6. downloaded app my drive . programed for hands free driving. all loaded ok. making call from home phone cell rings but gps does not pick up the call
Submitted: 1 year ago.
Category: GPS
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

For hands-free operation of your tomtom GO 600 you need to connect with Bluetooth and its PAN (Personal Area Network) facility.

And for hands-free calling with tomtom 600, you need to use the A2DP protocol with the connection. Nothing else will work.

Here is a page with further information specifically about compatible operation of TomTom and your smartphone:

http://uk.support.tomtom.com/app/answers/minor_detail/a_id/17068/

- some specific points: Android OS 4.0 required, at minimum. In your phone's Bluetooth settings, is Bluetooth enabled and is your phone Discoverable? if so, make the link between tomtom device and your phone immediately.