Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.
Whats the name brand and model of the GPS you are using?
If you wanted to work with me later, It may be easier for you if we speak over the phone.
If you would like to try that, send a reply when you can. And let me know your time zone, and when you would be available.
If however, you want to cancel altogether. This link will be of assistance.