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Ask Greg A. Your Own Question

Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2316
Experience:  Using & Working with GPS systems for 10+ years
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I have a Garmin Nuvi 2797 LM, that is fully charged (left

Customer Question

I have a Garmin Nuvi 2797 LM, that is fully charged (left charging over 24 hours). When I hold down the start button the word Garmin appears and then the screen goes black. Connected to pc and Garmin express does nt see the device. Any ideas how to fix?
Submitted: 1 year ago.
Category: GPS
Expert:  Sijad H. replied 1 year ago.
Hi, my name is ***** ***** I will be happy to assist you today.
How old is your device? When you connect it to your computer, does it show the the gps connected to the computer image on the device?
Customer: replied 1 year ago.
no
Expert:  Sijad H. replied 1 year ago.
How old is your device? What happened prior to the device not working properly if anything? Do you have a microsd card installed into the device?