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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2319
Experience:  Using & Working with GPS systems for 10+ years
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I just bought the Global Positioning System (Smart GPS,

Customer Question

I just bought the Global Positioning System (Smart GPS, Smart Way)
I am trying to operate it. I have never had this kind of equpment before.
I am 84 years old and am not computer knowledgeable. I want to learn how to use this equipment mainly because I have been lost 3 times just recently and did not have a GPS. All my kids and grandkids (who live 1000 miles or more away from me have GPS.
So Do you have written instructions which I can copy and use?
I changed the time and it went back to another time.
I tried to enter Sandwich Illinois and I got sanford Florida
I tried to cancel a street location and I couldn't.
I started to enter a place I want to travel to in North Carolina and couldn't
I tried to increase the volume and thought I had, but it didn't increase.
I tried to cancel a screen, but it wouldn't go away.
I tapped on the screen with my fingernail and nothing happened--so I turned the device off
I need written instructions, so I can look up how to operate the GPS
Robert (Bob) Schumacher
Submitted: 1 year ago.
Category: GPS
Expert:  Steve G. replied 1 year ago.

Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.

I need to gather some more information from you in order to help.

You say that this is a GPS made by 'Smart Way'? I am not familiar with that brand. Could it be a Garmin, or a Magellan or a TomTom?

Is it a hand held unit or one for the car?

Let me know and we can continue.

Steve

Customer: replied 1 year ago.
If you never heard of this brand, you are of no help to provide me with written instructions or perhaps any other help. So cancel my request for help and return my payment
Expert:  Steve G. replied 1 year ago.

There is a 'SmartGPS' manufactured by Magellan which is one of the three brands I mentioned. Is that waht you have? A Magellan?