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Freddy M.
Freddy M., Technician
Category: GPS
Satisfied Customers: 18398
Experience:  Years of experience
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I have a Garmin Nuvi - older model. I need to update my

Customer Question

I have a Garmin Nuvi - older model. I need to update my maps. I am connected to my Apple PC. I need help step by step to update.
Submitted: 1 year ago.
Category: GPS
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Freddy M. replied 1 year ago.
Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem. What model Nuvi is this?
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Customer: replied 1 year ago.
I don't see any number on the unit
Expert:  Freddy M. replied 1 year ago.
It may be on the back. I need the model number in order to help you as there are lots of different types of Nuvi.
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Customer: replied 1 year ago.
I see no number - where else can I check. If I take a photo can I send to you.
Expert:  Freddy M. replied 1 year ago.
They all for the most part look the same, check the settings. Sometimes there is an option that says something like about device that will say it. If you have the manual it will be on that.
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Customer: replied 1 year ago.
I have no manual. how do I check the settings
Expert:  Freddy M. replied 1 year ago.
That is different on all Nuvis as well. I can not tell you that for sure without knowing the model. Check each menu and look for the settings. Once you find it look for an about device option.
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Customer: replied 1 year ago.
nuvi 8 series
software version 4.00
unit id:(###) ###-####bluetooth sw version: 00
Audio Version: 1.90
GPS SW Version 2.60m
GDB SW Version: N/A
Expert:  Freddy M. replied 1 year ago.
Thank you that helps narrow it down a bit.
Please download and install the Mac version of express from here:
http://software.garmin.com/en-US/express.html
Once installed open it and it should detect the Nuvi.
Any updates that are available will show up, if you have the latest compatible updates for your model nothing will come up.
If this did not work, please come back and let me know what happened when you tried it by clicking on reply to expert so we can continue.
If it did work, please don’t forget to leave a positive rating - it is greatly appreciated.
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Customer: replied 1 year ago.
where does it give me choice to choose Apple
Expert:  Freddy M. replied 1 year ago.
If you scroll down under the windows option below the video there is a Mac option.
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Customer: replied 1 year ago.
sorry nothing under the windows option
Expert:  Freddy M. replied 1 year ago.
Try using this link instead:
http://software.garmin.com/en-US/express-download.html#mac
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