How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Greg A. Your Own Question

Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2315
Experience:  Using & Working with GPS systems for 10+ years
5229702
Type Your GPS Question Here...
Greg A. is online now
A new question is answered every 9 seconds

I have a Garmin GPS that I bought about 1 1/2 years ago. I

Customer Question

I have a Garmin GPS that I bought about 1 1/2 years ago. I was told it had lifetime updates. I put in an address today that wasn't in there. My model Garmin is nuvi 40LM. Could you advise?
Submitted: 1 year ago.
Category: GPS
Expert:  Greg A. replied 1 year ago.
Hello & Welcome to Just Answer,
Sorry to hear of the issue you are having with your GPS.
May I ask if you have EVER updated the device - since it was new?
What I mean is have you ever installed the update program on your computer, then run that program and connected the device to the computer - to do the updates?
Thanks
Expert:  Maureen-Admin replied 1 year ago.
Hello Libby,
We need to contact you, but because we do not have your email address, we are unable to. Please contact customer support at***@******.*** and provide us with your email address and a link to this question page so that we can help you. http://www.justanswer.com/gps/98c8z-garmin-gps-bought-1-2-years-ago.html
Thank you, ***** Support Team