I have tried both Windows and Mac from the address you gave above, and out of 3 different computers (2 macs, 1 windows) none will recognize the Magellan when it is connected via USB. One macbook air, will see the Magellan as an attached drive, but the Content Manager software will not recognize the device.
Yes, I have tried the reset, if I insert the Content Manager update SD card, the Magellan says it has already been upgraded. I think the real problem is most of the documentation says to let the Magellan boot before trying to connect to a PC, but it never fully boots. I just get the spinning wheel until the screen on the GPS goes blank.
Yes, I just tried most of those, no change. But I cannot try the reset with the SD Card inserted, it is missing at the moment, I'll have to get another one.
Is there a way to make an SD card that the GPS will boot onto without the Content Manager update? Like booting a PC to an external drive?
From one laptop I do have access to the contents of the GPS file system. I can see files that indicate:
Failed to InitialPlatform.mgnArielManager.cpp
Major map version=0
Minor map version=0
I can see MAP_V45_09.md5 files on the device from the time we did the Content Manager update, but the files in the MAP subdirectory are all dated older other than one: AAA_TB_POI.poi which is just a points of interest list I assume. Most files are dated Jul 2009, or Jan 1,2000 which I assume means they didn't have a date.
No worries, we are headed to an afternoon with my parents who are visiting, it is my fathers GPS I was trying to update. They are flying out tomorrow, and we wanted to spend time with them. I'll be back online this evening, take your time. I can mail it back to them so their flying out isn't a pressure.
Does the Roadmate 1700 have a unique USB cable? I am using a standard mini-USB cable after checking the Magellan site and it said standard USB 2.0 cables will work. But I see specific cables for sale for the Roadmate 1700. I tried 2 different cables and get the same results. I know one of them works to update a TomTom that I did at the same time.
I found the SD card and put it in, reset for 1 minute, and the message is: "Your device is already Mac compatible. This update is not necessary. Please unplug the SD card and select OK"
The cable didn't improve anything. The Magellan will not boot detached or otherwise. It will not communicate with Content Manager.
I am ready to give up and just get a newer device. Between this cost and the map update, I am not far away.
I won't get another Magellan.