How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Greg A. Your Own Question
Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 8422
Experience:  Using & Working with GPS systems for 10+ years
5229702
Type Your GPS Question Here...
Greg A. is online now
A new question is answered every 9 seconds

Yesterday I purchased and downloaded City Navigator

Customer Question

Yesterday I purchased and downloaded City Navigator for North America to my Nuvi 1450. When I try to change the country to Mexico, it shown "not found." The sole purpose of purchasing this update was to enable driving in Mexico. What could be wrong?
Submitted: 1 year ago.
Category: GPS
Expert:  Greg A. replied 1 year ago.
Hello & Welcome back to Just Answer,
Sorry to hear of the issue you are having with your GPS.
May I ask about HOW the update went?
For example, did you see ANY messages on the computer screen letting you know if there were ANY issues with the download and installation of the maps?
May I also ask if you can CHECK the version of the maps that were installed?
To do that, start at the MAIN screen, then touch TOOLS, then SETTINGS, then MAP. On that screen, you should see an INFO button (at the bottom of the screen).
Please take a look at that screen and send me back ALL of the content of that screen back here (including ALL lines of text and any icons you may see).
Thanks
Expert:  Greg A. replied 1 year ago.
Hi again,
I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved.
I look forward to any further questions or results that you may have.
Thanks, ***** *****
(im)