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Pete
Pete, Engineer
Category: GPS
Satisfied Customers: 16888
Experience:  Over 16 years experience installing and repairing electronics.
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Updated my zumo 550 and now it says it cannot unlock maps,

Customer Question

updated my zumo 550 and now it says it cannot unlock maps, what now??
Submitted: 1 year ago.
Category: GPS
Expert:  Pete replied 1 year ago.
Hello,
I am Pete, and I'll be happy to assist with your question today.
Did the update complete fully, or was it interrupted?
If it was interrupted, then some files may have gotten corrupted or damaged.
If you have a backup of the Zumo files before the update, try loading them back onto the device.
Customer: replied 1 year ago.

I do not have a backup of the former files

Expert:  Pete replied 1 year ago.
Did the update complete fully, or was it interrupted?
Customer: replied 1 year ago.

completed

Expert:  Pete replied 1 year ago.
Ok, you could try running the update again and see if it makes any difference.
If not, then you will need to return the zumo device to Garmin to have it recovered.