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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 8342
Experience:  Using & Working with GPS systems for 10+ years
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I have a Nuvi 765. I purchased the lifetime updates. I need

Customer Question

I have a Nuvi 765. I purchased the lifetime updates. I need to know how I make the connection to install the software update. The only cables I have is the one used in my automobile and another that provides household power. I dont have any way to connect to my computer as the connectors on the 765 consist of small connector for power and a second connector for which I dont have a matching cable.
Submitted: 1 year ago.
Category: GPS
Expert:  Greg A. replied 1 year ago.
Hello & Welcome to Just Answer,
Sorry to hear of the issue you are having connecting to your GPS.
May I ask the AGE of your device and if you may have the original package stored away somewhere?
I only ask because my notes tell me that the original package SHOULD have come with the proper cable for connecting the device to your computer.
Also, may I ask what "security program" you have running on your computer?
Thanks
Expert:  Greg A. replied 1 year ago.
Hi again,
I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved.
I look forward to any further questions or results that you may have.
Thanks, ***** *****
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