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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 8661
Experience:  Using & Working with GPS systems for 10+ years
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I have a garmin 5 year old, runs good, I want it updated I

Customer Question

I have a garmin 5 year old, runs good, I want it updated I gave my Visa deposit bit lost you, I am slow typist, better if I talk to you
Submitted: 2 years ago.
Category: GPS
Expert:  Greg A. replied 2 years ago.
Hello & Welcome to Just Answer,
May I ask the Model Number of your device?
May I also ask if the device is in good working order?
And please don't worry about being a slow typist - we can take as long as needed to get you going.
Once I know the above information, I can let you know if a phone call (which is an "extra service" here) is needed.
Thanks
Customer: replied 2 years ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Video Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Greg A. replied 2 years ago.
Hi again,
May I ask the Model Number of your device?
May I also ask if the device is in good working order?
Customer: replied 2 years ago.
I think I am making mistake here, i did all this just to have my five year old gps now you took 29$ out off my Visa card with out My permission I want my money back10 $ also I am beingI want my money back you took from Visa with out my permission. I am not into membership all I want is to update my GPS. I don't want any of services just my money back. I am disappointed. I will call my bank now.
Expert:  Greg A. replied 2 years ago.
Hi again,
We experts here at Just Answer are "users" of the site - just like you - and have no access to any of YOUR account information - including any deposits you may have made.
If you would like to see about managing your account, the link below should help.
http://ww2.justanswer.com/help
If you would like me to help with how to update your device, please respond to my original questions, which I will repeat below.
=========================================
May I ask the Model Number of your device?
May I also ask if the device is in good working order?
=========================================
Thanks, ***** *****
(im)
Expert:  Greg A. replied 2 years ago.
Hi again,
I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved.
I look forward to any further questions or results that you may have.
Thanks, ***** *****
(im)