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Steve G.
Steve G., Technician
Category: GPS
Satisfied Customers: 16912
Experience:  My company does component level repairs for GPS equip.
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I have a Garmin nuvi 1390 and it stopped powering up even with

Resolved Question:

I have a Garmin nuvi 1390 and it stopped powering up even with the power source connected. What is wrong with it?
Submitted: 10 months ago.
Category: GPS
Expert:  Steve G. replied 10 months ago.
Hi there and welcome. I'm Steve. Thanks for asking your question. I'm sorry to hear about your GPS.

Is the external power source you mention, the car charger?

Or something else?

Please let me know so that we can continue.

Regards
Steve
Customer: replied 10 months ago.


Yes, the external power source is a car charger.

Expert:  Steve G. replied 10 months ago.
Ok. Can you check that the LED on the plug part of the car charger is illuminated please?
Customer: replied 10 months ago.

Yes it is on.

Expert:  Steve G. replied 10 months ago.
Ok, go ahead and plug that in and then connect the GPS. Hold down the on off switch for 5-10 seconds. Do you see any signs of life from the Nuvi?
Customer: replied 10 months ago.


Ok, Steve, you are the man. My GPS seems to be working fine now. Thank you for your help. I am confused though about the fee. I agree to the $30 for your help but I am not interested in any monthly membership monthly fee.

Expert:  Steve G. replied 10 months ago.
I am not privy to the site's marketing techniques. What I can do is shoot them an email requesting that you are not subject to a subscription. That usually works.

In the meantime, if you can rate my service, I will be compensated and I can close this question. Then I can send the request to billing.

I'm glad you got the GPS working. Give it a good long charge.

Thanks
Steve
Steve G., Technician
Category: GPS
Satisfied Customers: 16912
Experience: My company does component level repairs for GPS equip.
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