How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask simitpatel Your Own Question
simitpatel
simitpatel, Customer Service
Category: GPS
Satisfied Customers: 5755
Experience:  I regularly repair and work with various GPS devices.
15190142
Type Your GPS Question Here...
simitpatel is online now
A new question is answered every 9 seconds

I have just purchased a Garmin Nuvi 50LM and cannot find the

This answer was rated:

I have just purchased a Garmin Nuvi 50LM and cannot find the information balloon to edit favorites and do other things. I have updated software, re-installed maps and tried resetting twice. What can I do?

Thanks,

HSobrino [email protected]

simitpatel :

Hello, Let me know when you are ready.

Customer:

Hi, good morning

simitpatel :

Good morning. From the home screen of the GPS, press "Where to?", and then press favorites. Please let me know when you are there.

Customer:

I am there now

simitpatel :

OK. Now tap on one of the favorites. It should take you to the map. Let me know once you are there.

Customer:

I am now there

simitpatel :

In the middle of the screen, you should see the name of the favorite. Do you see that?

Customer:

yes

simitpatel :

That box in the middle is the "Information Balloon" that they are referring to. Tap on that and you will be able to edit it.

Customer:

wow, I am so dumb.... it is all clear now

simitpatel :

You're not dumb. It happens to everyone.

simitpatel :

Let me know if you need any more help with it. If I answered your question, please don't forget to rate my answer positively. Any bonuses are greatly appreciated.

Customer:

Thanks

Customer:

I cannot rate you but as

simitpatel and other GPS Specialists are ready to help you