Westchester Roadrunner store in White Plains, NY. It was new.
That would be fine.
To reset the device:
The reset on the Forerunner 10 is successful if the device finishes powering up and goes to the setup wizard. Try the steps again if the setup wizard does not appear.
Followed the instructions. Turned it off, pushed the Enter and Down buttons simultaneously, pushed the light button, turned back on--but never heard any beeps.
In that case dont worry, your unit has 1 year warranty. Garmin will give you free repair / replacement.
Call or e-mail a Garmin Technical Support Specialist to describe the problem and request a return material authorization (RMA) number. You will need to provide the unit's serial number (if applicable), your return shipping address and a daytime phone number.
Phone: 1-800-800-1020 or(NNN) NNN-NNNN/span>
Once you have received the RMA number, you also will be told what dock number to include in the shipping address. Ship the unit (insured) to the following address and include the assigned dock number:
1200 E. 151st Street
RMA Number: (insert your RMA number here)
Dock Door (insert the dock number here)
Olathe, KS 66062 USA
I am very sorry for giving you bad news, but unfortunately this is the only honest answer.Let me know if you need further information via the REPLY TO EXPERT button Please go ahead and RATE this answer with (Good / Excellent) SMILEY face so that I get credited for my answer from this website.Thanks and take care!Andy
Sorry to hear it, but such is life.
What e-mail address should I use to request an RMA? The wait time by phone is 20 minutes. Thanks.