Device is plugged directly to USB port on computer.
USB cable is original from Garmin and works fine, tested with other USB devices.
On my PC I use TrendMicro AV with activated Firewall.
Portable devices are accessable and in Device Manager I see NUVI disks, but Garmin Express software doesn't recognize my NUVI and I'm unable to upgrade maps.
Here is the picture:
The latest version 2.1.10.
Software and maps. I have LifeTime map subscription and I can't use it.
No luck, but I discover something.
Here is log from System log regarding Disk1 (NUVI).
Year and half.
You will need to call 1-800-800-1020 to obtain an RMA number for your device. Once you have that, package the device with a note that contains your return address, RMA number, and brief description of whats wrong with the device.Ship the item to:Garmin International1200 E. 151st St.RMA Number (will be provided by the support specialist)Dock Door Number (will be provided by the support specialist)Olathe, KS 66062 USA