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Zumo 665 will charge battery on computer but will not charge

 

Customer Question

Zumo 665 will charge battery on computer but will not charge on motorcycle mount or auto mount.

 

Optional Information:
What have you tried so far?: Charge on computer and then put it on bike and car to see if it will charge.

Submitted: 251 days and 23 hours ago.
Category: GPS
Value: $30
Status: CLOSED

Accepted Answer

Picture
Expert:  protek480 replied251 days and 23 hours ago.


protek480 :

The end of the DC adapter cable, that plugs into the socket, has a small fuse in it. Then end unscrews to allow access to the fuse. Check there first. The fuse is most likely blown.

protek480 :

Let me know if that cures it.

Customer :

It has a 5 amp fuse and that is the first thing I checked

protek480 :

You will need to check for voltage in the DC socket. It could have a blown fuse feeding the socket from the bike's electrical system

Customer :

If that is the case why would it not work using the automotive charger in a separate vehicle

protek480 :

If it doesn't work in another vehicle, I would have to say it's the DC adapter cabel

itself

Customer :

So your saying that both cables are bad the one in the bike and the one for automotive but it will charge while connected to the computer

protek480 :

No, I'm suggesting that the one cable that you use for the DC adapter could be bad.

protek480 :

If it charges from the computer, it's not the GPS

Customer :

The bike is installed with the motorcycle mount and the automotive cable is a total different cable with mount where would the dc adapter be bad.

protek480 :

No telling, maybe in one end connector. I would use a DC volt meter and verify the voltage in the DC bike socket first thing. That will ensure that you have 12 volts DC there to start

Customer :

I'm in Arkansas on vacation at the moment and don't really have anything available for me to use.

protek480 :

Did you try changing the fuse? I have seen fuses actually bad, that 'look' ok.

protek480 :

They melt in the very end where you can't see

Customer :

No I didn't do that. I'm using totally different conections for the auto vs motorcyle the only thing in common is the gps itself and not any other wires so again I don't see where one thing has to do with the other but i will change out the fuse and see what happens. When hooking up in the truck the mount and the wire is different and separate.

protek480 :

Home Depot has some very cheap DC volt testers in the electrical tools section.

protek480 :

Try the fuse

Customer :

Ok I'll try the fuse in the bike but what should i do for the auto part

protek480 :

To test the voltage you mean?

protek480 :

Or the DC adapter calbe?

protek480 :

cable

protek480 :

https://buy.garmin.com/shop/shop.do?pID=15000

Customer :

No it works on other stuff but does not charge the gps. I'll just try the fuse I do have extra. fuses. I have two mounts one is mounted on the bike permantely the auto mount goes on the window and plugs in the cigarette lighter and has a totally different cable and mount than the one on the bike so what I am saying is one or the other should work even if the fuse was bad in the bike there is nothing wrong with my plug in the auto.

Customer :

I can charge my phone in the car right now so I know that it works

protek480 :

Ok, it's kind of weird that the GPS just won't charge on the bike for sure

protek480 :

NOt sure here without looking at things with a DC volt meter

Customer :

if i can plug my phone into the car and it charges and i do the same thing with the gps and it doesn't it is probably the gps is bad. I thought the battery was bad at first but it does charge off the computer.

protek480 :

That's what is puzzling that it works of the computer

protek480 :

That indicates the GPS charging circuit is ok

Customer :

That's what I was thinking so I need to get going thanks

protek480 :

OK

protek480 :

thanks

Expert TypeCustomer Service
Category: GPS
Pos. Feedback: 87.9 %
Accepts: 231
Answered: 9/15/2012

Experience: Electrical automation and control systems specialist

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