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Hi, I have a Garmin 660 ID XXXXXXXXXX The touch screen is

 
Andy's Avatar
  • Answered by:Andy
  • Elec. Consultant
  • Positive Feedback: 98.0 %
  • Accepted Answers: 1440
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in GPS

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Customer Question

Hi, I have a Garmin 660 ID XXXXXXXXXX
The touch screen is not responding to any touch.
I have checked web updater (O.K.)
I have followed the instructions on the "How do I recalibrate the touchscreen ojn my nuvi 300 or 600 series device"
I have got through to instruction 9 "release the power button and accurately tough the dots as they appear" but nothing happens i.e the touch screen is still not responding to any touch.
Have you any advice?
Best regards,
XXXXX XXXXX

 

Optional Information:
Brand of GPS: Nuvi
Model of Device: 660
What have you tried so far?: See email

Submitted: 285 days and 19 hours ago.
Category: GPS
Value: £17
Status: CLOSED

Accepted Answer

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Expert:  Andy replied285 days and 19 hours ago.

Hello!
I am Andy and I will be glad to help you out with your issue today. Please Reply to me with doubts / questions till you are 100% satisfied.

As per the symptoms, either the display digitaizer has failed of the main board is malfunctioning.

Garmin does not support this unit for repair as it is an old model, I am really sorry about that.

So, you may buy a replacement display on Ebay and replace it yourself. (youtube has instructional videos, search it there).

Else your best option is to simply buy a new unit as it will also come preinstalled with latest maps. I would recommend this option.

I would recommend Garmin Nuvi 2595LMT 5" Sat Nav with Europe Maps, Lifetime Map Updates and Traffic Alerts, and Bluetooth.
AMAZON : LINK

Let me know if you need further information via the REPLY TO EXPERT button

Please go ahead and RATE this answer with 3to5 stars / Smiley face so that I get credited for my answer from this website.

Thanks and take care!
Andy

Expert TypeElec. Consultant
Category: GPS
Pos. Feedback: 98.0 %
Accepts: 1440
Answered: 8/6/2012

Experience: 11yr exp. MS Elec Engg, Design Engineer.

Ask this Expert a Question >
Customer replied283 days and 20 hours ago.

Hi Andy, thanks for you reply about my Garmin 660.


I have to say that the reply does not tell me anything I didn't know or helps me overcome the problem.


I know that this Garmin is no longer servicable from Garmin technical support


I have in fact already brought a nuvi 2595LMT from Amazon!


I was hoping to get the Garmin 660 working again and give it to my son.


I appreciate that the problem cannot be cured because of the circumstances rather that any lack of expertise, but trust you will agree that I cannot give the reply a favourable rateing


Best regards,


XXXXX XXXXX


 

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Expert:  Andy replied283 days and 19 hours ago.

Hi John,

Thank you for your response.

If you want to repair the unit on your own, here is how you can do it.

1. Please buy the display from here : LINK
(it comes with digitizer)

2. Reply the display on your unit, instructions here :
a. this video will show you how to open the 660 : LINK
b. this is a video on how to replace display on a nuvi 350, but instructions would be similar to your model : LINK

I hope this answers your question.

If you still do not want to pay me, its your choice dont worry.

If you do not want to pay, DO NOT rate this answer please.

If you want to pay me, please give a positive (Ok, Good, Excellent) rating only.

Let me know if you need more info via REPLY TO EXPERT button

Andy

Customer replied282 days and 13 hours ago.

Hi Andy your second reply tells me a lot I didn't know.


I have in fact replaced the battery following the youtube instructions, without too much difficulty apart from two of the screws being tight but hopefully they will be easier to undo a second time.


The links show how to open the case mainly for battery replacement - am I correct in thinking that the display and digitiser units are obvious and it is only removing the old and replacing it with new making sure that any connections are maintained?


I accept that this reply is new knowledge and should overcome my problems and I have rated your answer favourably


Best regards


XXXXX XXXXX

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Expert:  Andy replied282 days and 10 hours ago.

Hi John,

am I correct in thinking that the display and digitiser units are obvious and it is only removing the old and replacing it with new making sure that any connections are maintained?
Yes, you are absolutely correct.

The second link that I have provided shows how to replace display on a nuvi 350. Steps would be similar for your 660 model.

If you have any question, feel free to reply to this anytime.

Thanks,
Andy

 
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