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I use a Garmin Oregon 450 and Nat Geo TOPO! software. I have

Customer Question

I use a Garmin Oregon 450 and Nat Geo TOPO! software. I have the latest ver that supports the unit. While I can import tracks from the unit to the software the waypoints I create during a hike do not come down. My old Garmin Mapping 76CSx does not have this issue.

Already Tried:
Re-loading the software update, turning track log off after collecting data and leaving it off during the import to the software, varying the mode of track data collection (distance, time or auto).

Submitted: 290 days and 2 hours ago.

Category: GPS

Value: $38

Status: CLOSED

Accepted Answer

Expert: protek480 replied 290 days and 1 hours ago.

protek480 :

You have the TOPO version 4.5.0?

protek480 :

http://natgeomaps.com/downloads

Customer :

yes I do. Downloaded it 2X to make sure. You need that to be able to select the Oregon series as a receiver type.

protek480 :

If you have that version, I would expect it to transfer the data, but there must still be a bug with this.

protek480 :

This is the version that is supposed to take care of the bugs for downloading to Garmin

protek480 :

Look at this page on the Nat Geo site first for any info concerning your way points issue:

protek480 :

http://gpstracklog.com/2008/08/national-geogra-2.html

Customer :

I don't see where that helps. I managed to contact Garmin about the issue. All data downloads nicely into their free Base camp software. From there I can make a gpx file and import it to TOPO! but that sure is a cumbersome way of doing it. At least it shows the unit is working properly.

protek480 :

I believe there is still a software issue that prevents the straight across download. They have mentioned it with the 4.0 version, but I feel it's not completely fixing the problem.

Customer :

So where do we go from here. The issue isn't resolved.

protek480 :

Forget about it I guess.

protek480 :

If I didn't help

protek480 :

Your money is on account

protek480 :

Gee, thanks for that bad service after trying to help you.

protek480 :

Is that how you thank people that try to help you, BAD SERVICE?

protek480 :

It's my fault I suppose that the software is not working?

protek480 :

It couldn't be just maybe the software is the issue?

Customer :

Sorry. I couldn't figure out how to properly close the session for good.

protek480 :

Now I have a 'bad service' rating from trying to help you, and not even a thanks or payment for my efforts.

Expert Type	Customer Service
Category:	GPS
Pos. Feedback:	87.9 %
Accepts:	231
Answered:	7/24/2012

Experience: Electrical automation and control systems specialist

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