We have just updated our maps on 760 and it has wipe all our information of our customers off. Is there any way the information can be retrieved.
nothing have just plugged in on van and gone off for the day.
Richard XXXXX XXXXX
Hi, I’m a moderator for this topic and I wonder whether you’re still waiting for an answer. If you are, please let me know and I will do my best to find a Professional to assist you right away. If not, feel free to let me know and I will cancel this question for you. Thank you!
yes we are still waiting for an answer. Don't know who answered the above was not us.
Mapping not up to date and wiped off all our customer base.
Sometimes, finding the right Professional can take a little longer than expected and we thank you greatly for your understanding. We’ll be in touch again shortly.
Sorry for the delay - your question was likely not picked up by an expert because it is not good news.Unfortunately, once overwritten... there is no way to retrieve your data. This is why they have a tutorial right on the update page on how to save and restore your data once the update is performed.There is non-magnetic memory in the unit that once erased, is not retrieveable.Sorry - wish it were better news.Thanks!
This was not made clear on garmins website. it just there was a mapping update, no tutorial was mentioned. It was not made clear that it would be wiped clean.
Unfortunately, once overwritten... there is no way to retrieve your data.There is non-magnetic memory in the unit that once erased, is not retrieveable.
Business owner - Retail sales and service of car electronics and GPS devices.