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I charged my Garmin and now it will not power on? What do

 
Greg A.'s Avatar
  • Answered by:Greg A.
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Customer Question

I charged my Garmin and now it will not power on? What do I do. I am leaving on a trip tomorrow.

 



Already Tried:
Tried turning it on, nothing. Went to my car and tried turning it on thru the charger there, nothing.

Submitted: 290 days and 4 hours ago.
Category: GPS
Value: $30
Status: CLOSED
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Expert:  Greg A. replied 290 days and 4 hours ago.

Hello & Welcome,

Sorry to hear about the issue you are having with your GPS.

Can you tell me the Model Number of your unit?
Can you also tell me the AGE of the unit and what method you used to charge it?

Thanks

Customer replied 290 days and 3 hours ago.

I have the nuvi 1400, it's about 2 yrs old, and I charged it through my computer

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Expert:  Greg A. replied 290 days and 3 hours ago.

Hi again & thanks for that information.

At that particular age, the battery inside the unit SHOULD be good, but if the unit was ever exposed to extreme temperatures (HOT or COLD), then it may be getting weak, so that is something to think about.

But for now, let's see if we can get the unit to power on. Please try turning on the power of the unit and HOLD the power switch to the ON position for about 15-30 seconds. Often the unit can get "hung" in what appears not to be able to power on, and it just needs a "soft reset" - which is what holding the power switch on does.

Please give that a try and let me know your results. There may be more steps we can try.
=======================================
This is only the FIRST STEP in troubleshooting this issue, and there may be more steps we can try. So please DO NOT rate this answer unless this fixes the issue and you are 100% satisfied with the answer. Instead use the REPLY or CONTINUE CONVERSATION links to respond with your results.

Thanks, Greg A.

 
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