My Garmin Edge 705 won't power up. When charger plugged in the Garmin name & battery picture is shown but when unplugged it just goes dead. Unit is almost two years old. Any ideas?
Hello!I am Andy and I will be glad to help you out with your issue today. Please Reply to me with doubts / questions till you are 100% satisfied.Please perform a master reset on your Edge: All settings, workouts, and satellite data may be erased when resetting the GPS. Workouts can be backed up to such training programs like Garmin Connect or Training Center.To perform the master reset: 1. Power the device OFF 2. Press and hold the Mode and Power buttons 3. Release on the buttons once the Do You Really Want To Erase All User Data? message appears 4. Select YesThe Edge is now reset. You will want to leave the device outside with a clear view of the sky for a minimum of 20 minutes to acquire satellite data.Let me know resultAndy
Tried master reset but no response from the unit. Note: when plugged into the charger the battery picture is grey (it nornally shows the level of charge). Smae thing when plugged intop the usb port on a computer.
Hi Glyn,As per the symptoms, its a hardware failure in the main board and can also happen due to malfunctioning battery. But if the unit does not turn on even when connected to a power source, its likely a main board or firmware issue. You need to send the unit for repair to Garmin. Garmin Repair : Phone (freephone from UK landline): 0808 XXX XXXXPhone (within UK): 0870 XXX XXXXPhone (outside UK): +44 XXX XXX XXXXI am very sorry for giving you bad news, but unfortunately this is the only honest answer.Let me know if you need further information.Please remember to rate my answer only when you are 100% satisfied.IF you feel the need to click either "Bad" or "Poor", please stop and reply to me via the REPLY TO EXPERT or CONTINUE CONVERSATION button with the issue you have. I will be happy to continue further and do everything I can to provide you with the service you seek.Thanks,Andy
I guess I need to follow this through with Garmin before I can confirm it is okay. I have no problem with your answer so far provided the diagnosis is confirmed
Hope that's okay
Hi Glyn,Its is perfectly fine, take your time and keep me posted.IF you feel the need to click either "Bad" or "Poor", please stop and reply to me via the REPLY TO EXPERT or CONTINUE CONVERSATION button with the issue you have. I will be happy to continue further and do everything I can to provide you with the service you seek.Thanks,Andy