Hi, my name is XXXXX XXXXX will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

If you are new to the site, this is briefly how it works:

1. We will go back and forth exchanging information (if needed) about your problem until we're finished.
2. I will only give you the best possible Answer for your problem without the ability of actually being present with you.
3. Understand that I am a real hands on Master Technician and fix these issues everyday in my shop in FL.
4. Remember to leave a Positive Rating after we're finished to compensate me for my time just like you would at a repair shop.

* Favorable outcomes are always desired, but are sometimes out of both of our control.

I see that your Question is several hours old and am inquiring to see if you still needed help with this or want to cancel. Thanks