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RA-mab

Answered by:Greg A.
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Customer Question

I received a tomTom for Xmas and I don't know how to update the map. My house isn't even on the map. How do I do this?

Already Tried:
Reading on the internt, hooking up the tomtom to the hard drive. that's it!

Submitted: 395 days and 4 hours ago.

Category: GPS

Value: $30

Status: CLOSED

Expert: Greg A. replied 395 days and 3 hours ago.

Hello & Welcome,

Can you tell me the Model Number of your unit?

Thanks

Customer replied 395 days and 3 hours ago.

Dell Inspiron 531S. ````

Expert: Greg A. replied 395 days and 3 hours ago.

Hi again,

I was actually looking for the model number of the GPS unit.

Do you still have the box, or do you see a model number printed on the unit?

Thanks

Customer replied 395 days and 2 hours ago.

tomtom Ease? i don't see a model number.

Expert: Greg A. replied 395 days and 2 hours ago.

Hi again,

OK - Let me send you a link that should get you going. This page will give you a 4 step process for how to update your unit. It may say that it is for specific units, but it should work for your unit too.

Update Page <-- Click Here

On that page you will find a link to watch a video (about 2 minutes) that explains the 4 step process. Below that video is the text of what you have to do, and there are links in the instructions for each step (where needed).

Please give that a try and let me know your results.

Thanks, XXXXX XXXXX

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