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Sijad H.
Sijad H., Technician
Category: GPS
Satisfied Customers: 1600
Experience:  5+ years repairing various GPS models.
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How do you reset the TOM TOM ONE N14644? Cant find the reset

Resolved Question:

How do you reset the TOM TOM ONE N14644? Can't find the reset button. Thanks!
Submitted: 2 years ago.
Category: GPS
Expert:  Sijad H. replied 2 years ago.
Hi and thank you for your question. if your device has a reset button, it will be located on the under side of the unit and is no bigger that the size of a paperclip. You will eitther need a paper clip or a needle or something to that effect to push it in to reset it. A ball point pen may work also.
Customer: replied 2 years ago.
No reset button to be found on buttom of the TOM TOM N14644
Expert:  Sijad H. replied 2 years ago.
ok there are several different versions of the tomtom one. what islocated on the underside of your specific unit?
Customer: replied 2 years ago.
It states TOMTOM ONE N14644 Canada 310. Does that help?
Expert:  Sijad H. replied 2 years ago.
is there a slot for an sd card on yours? basically just trying to figure out the generation of your tomtom one thats why I am asking all these questions.
Customer: replied 2 years ago.

No problem, There's no slot for an SD card. This is a basic model. It only has a on/off button on the top right side of the TomTom. I think it's from around 2007. I bought it about 2 yearsI

Expert:  Sijad H. replied 2 years ago.
Alright. To reset your device, you would hold the power button for 15-20 seconds or until the unit comes on and that resets your device.

Click here to view the manual for your device. On page 3 of the manual under where it says "Having trouble?" It states the reset procedure above.
Customer: replied 2 years ago.

That didn't work. I get no responce when I hold down the on/off button for 15 to 20 seconds.

Expert:  Sijad H. replied 2 years ago.
What is wrong with your device?
Customer: replied 2 years ago.
I can't get the GPS to power up to reset the device.
Expert:  Sijad H. replied 2 years ago.
Ok, sometimes it helps with the reset if the device is plugged into a power source. With it plugged in, hold down the power button for up to 30-45 seconds. If that doesn't work then your device may have an internal failure. When was the last time it worked? Has anything happened to it since?
Customer: replied 2 years ago.
I had the device pluged in for 2 hours before I contacted you. A green light on the bottom of the GPS iights up whe it is pluged into the power source but when I push the on off button nothing happens.
Expert:  Sijad H. replied 2 years ago.
I understand that it is charged, but it helps if the unit is connected to power. If that is not helping then there may be an internal error. I can give you information on how to get repair service on your device.
Customer: replied 2 years ago.
Ok, but I don't think it;s worth the price to fix it. I'll take the info. Thanks for your help!!
Expert:  Sijad H. replied 2 years ago.
Well thers a slight chance they may repair it for you. Thats why i mentioned it. you would have to call(NNN) NNN-NNNNand just explain to them that the green light is on but the unit is not starting. If not, I wouldn't recommend paying for the repair because at the same price you can get a newer unit with better technology and newer maps for the same price or less.
Sijad H., Technician
Category: GPS
Satisfied Customers: 1600
Experience: 5+ years repairing various GPS models.
Sijad H. and other GPS Specialists are ready to help you

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