I bought my unit the saturday before easter, at wal-mart in jacksonville florida.
when reading the instruction manual i found out that the unit was dated 2009.
It says in maual to hold start button for 10 seconds to reset, but doing so doesn't work.
I travel for a living & must have my garmin operational ASAP
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Positive Feedback and BONUS are always appreciated.
Call or e-mail a Garmin Technical Support Specialist to describe the problem and request a return material authorization (RMA) number. You will need to provide the unit's serial number (if applicable), your return shipping address and a daytime phone number.
Phone: 1-800-800-1020 or(NNN) NNN-NNNNbr/>Fax:(NNN) NNN-NNNN/p>
Once you have received the RMA number, you also will be told what dock number to include in the shipping address. Ship the unit (insured) to the following address and include the assigned dock number:
Garmin International 1200 E. 151st Street RMA Number: (insert your RMA number here) Dock Door (insert the dock number here) Olathe, KS 66062 USA
Please click "ACCEPT" so that I get paid.