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sprinkles08, ASE Certified Technician
Category: GMC
Satisfied Customers: 21413
Experience:  ASE Master and Advanced level certified. Factory trained with 15 years dealership experience
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The rear doors will not open from the inside or outside. it

Customer Question

the rear doors will not open from the inside or outside. it is a 2005 gmc envoy
JA: Is it your first time dealing with this issue?
Customer: I just purchased the car, I don't know
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: tried to unlock them with the child safety lock
JA: Anything else you think the mechanic should know?
Customer: no
Submitted: 2 months ago.
Category: GMC
Expert:  sprinkles08 replied 2 months ago.

Hello and welcome to JustAnswer!

If the doors will not open it could be a linkage issue, a mechanical failure in the latches, possibly a door or striker adjustment issue or something foreign closed in the doors. If the door handles move with normal resistance then odds are the latches failed.

What will need to be done is remove the door panels to inspect linkage and attest to open them by hand. I you're unable to get them to release by removing the latch linkage by hand then most likely the latches will need to be broken/cut/dismantled until the pawl can be reached to move it manually and open the door, and then the latch can be replaced.

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