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Gm Tech (Cam)
Gm Tech (Cam), GMC Mechanic
Category: GMC
Satisfied Customers: 1667
Experience:  GM Grand Master Technician 2007. 14 year experience.
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Gmc sierra/duramax: 2003 GMC sierra 2500 hd duramax6.6. lost

Customer Question

2003 GMC sierra 2500 hd duramax6.6. lost power fuel light came on also fuel gauge went to empty. Will only run about 15 to 20 mph
Submitted: 1 year ago.
Category: GMC
Customer: replied 1 year ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Gm Tech (Cam) replied 1 year ago.
Hello, I'm Cam.
Can I get your first name please?
Does the engine seem to be limited to 2000 rpm?
Customer: replied 1 year ago.
my name is ***** ***** yes it is limited to 2000rpm
Expert:  Gm Tech (Cam) replied 1 year ago.
Ken, lets start simple, when did you last change the fuel filter?
Customer: replied 1 year ago.
Not long ago, 150 days
Customer: replied 1 year ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Gm Tech (Cam) replied 1 year ago.
Ok, Did this happen just after getting a tank of fuel? Doing any repairs?
I will post the offer for a phone call. If you accept it I will provide a phone number for you to call for a 15 min phone conversation.
Customer: replied 1 year ago.
No
Expert:  Gm Tech (Cam) replied 1 year ago.
Ok, does it also seem harder to start when the engine is warm?
Does it seem like the engine is making oil?
Customer: replied 1 year ago.
No , Making oil?
Customer: replied 1 year ago.
When it happened it felt like something Ele
Expert:  Gm Tech (Cam) replied 1 year ago.
Is the oil level increasing?
You also mentioned the level of the fuel showed empty, how much fuel is in the tank currently by your estimation? Does the level sensor change if you add any fuel?
Customer: replied 1 year ago.
over 1/2 of a tank. 15gal.
Customer: replied 1 year ago.
I am not happy with this service, after waiting for over 6 hours I got a reply, then a bunch of questions that were very ,well I question if the person is really a mechanic or just string me along. I was able to find more out on my own while waiting the 6plus hours for a response, then nothing,