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GM Tech (Cam)
GM Tech (Cam), GMC Mechanic
Category: GM
Satisfied Customers: 5783
Experience:  GM Grand Master Technician 2007. 14 years experience.
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I have a 2002 escalade and my secondary information center

Customer Question

I have a 2002 escalade and my secondary information center goes blank when I turn the headlights on and at night when I start the truck but it works fine when the truck is off as long as I don't put the key all the way to the start position
Submitted: 3 months ago.
Category: GM
Expert:  Chad Farhat replied 3 months ago.

Hi, I'm Chad ,Welcome To JustAnswer, I'm reviewing your question and I will be be posting a replay ASAP

Expert:  Chad Farhat replied 3 months ago.

Can you check the charging system , when the truck is running put a voltmeter on battery are you reading 14 plus volts with all the loads on , like a/c on radio on, headlights on, flasher etc.. ?

how old is your battery ?

is the ignition key solid or loose when turn it from on to start ?

what is the mileage on the vehicle ?

Please let me know

Thank You

Chad Farhat

ASE Certified Technician