GM Repair Problems? Ask GM Repair Expert Now.
Hi my name is ***** ***** I will be happy to assist with this today.In some cases I may need more info to assist better.I apologize for any delay.
If when you turn the key to start the engine the dash lights go out this usually indicates that the ignition is sending a signal to crank over the engine.This issue here is most common caused by a fault with the starter motor itself.Locate the smaller wire at the starter and test it for battery voltage while someone is trying to start your vehicle and if it has battery voltage and the larger wire at the starter has battery voltage then the starter needs replaced.This is most common for this fault here.
If more help is needed, use the reply tab to continue our conversation. If no further assistance is needed, kindly rate my service.You can rate at any time and we can continue to work on your question as this will not close out your question.Keep in mind in some cases it can be difficult to fully diagnose or help repair your vehicle without seeing it and I work on delivering the best possible answer from what I see to work with.
I will send this to customer service for you.