Typically the Unit will need to be Repaired, Replaced or ExchangedThe Logic Circuit & / or CD Mechanism goes badRepair est $ 285.00 - 365.00 depending on shop & partsMany times you can find the same Model Unit On-Line, E-Bay, etc. for less than Repair, "but" if you replace the Unit with same, you will need Dealer to Program New Unitapprx 1 hour laborYou can try a Reset byRemove Unit Disconnect completely for 5 minutes
ReconnectWait apprx 30 seconds for Unit to InitializeTurn Key OnPress Eject
if you need further, let me know
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How do I remove the unit or otherwise get to the load mechansm?
sorry....you stated you tried what I suggested..?you are asking how to remove unit, but stated you tried my suggestion?
the Front Panel unsnapsthe heater controls & radio have 7mm screws to remove
click link below