How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask GM Tech (Cam) Your Own Question

GM Tech (Cam)
GM Tech (Cam), GMC Mechanic
Category: GM
Satisfied Customers: 27667
Experience:  GM Grand Master Technician 2007. 11 years experience.
10949255
Type Your GM Question Here...
GM Tech (Cam) is online now
A new question is answered every 9 seconds

2003 chevy astro van back door lt model --locked and wont open???

Customer Question

2003 chevy astro van back door lt model --locked and won't open???
Submitted: 2 years ago.
Category: GM
Expert:  GM Tech (Cam) replied 2 years ago.
Hello, I'm Cam. Please include all the details about your issue so I can accurately advise you. I cannot see your vehicle so please be detailed.

What style rear doors?
to door side by side?
Single top glass then 2 doors under it?
Customer: replied 2 years ago.
the doors open with the glass on top
Customer: replied 2 years ago.
the doors open with the glass on top the other doors open on 1st click for the front and side but the back needs 2 clicks and does not release when you push the button on the door does not open
Expert:  GM Tech (Cam) replied 2 years ago.
CAn you unlock it with the key?
Customer: replied 2 years ago.
finding out
Expert:  GM Tech (Cam) replied 2 years ago.
ok
Customer: replied 2 years ago.
finding out key does open the back door
Expert:  GM Tech (Cam) replied 2 years ago.
Ok so this is an electrical issue. First you nee to check the connetions to the door. This may have wires or simply contacts that the door hits. If this is the case, use a light sand paper to clean the pins and the pad off and see what happens.
If there is a boot with wires, pull it back from the body and check the wires inside.

IF that is fine then you need to test the actuator inside the door. It is best to use a test light in place of the actuator and see if the light comes on when you use the rear button.
Customer: replied 2 years ago.
van back door does not open in back with key only front..still have issue of the 2nd click not releasing the back door to open..yes to front but problem is the back door
Expert:  GM Tech (Cam) replied 2 years ago.
OK, I thought you said the key woudl open, So now you will need top remove the trim in the rear from the inside to manually open the door to do more inspecting.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I was having a terrible problem with the wheel bearings on my 98 Chevy Cavalier and I suspect that using this website saved me plenty of time and money. Todd L Rochester NY
< Last | Next >
  • I was having a terrible problem with the wheel bearings on my 98 Chevy Cavalier and I suspect that using this website saved me plenty of time and money. Todd L Rochester NY
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
 
 
 

Meet The Experts:

 
 
 
  • Gary

    GMC Technician

    Satisfied Customers:

    903
    15 years gm master tech/15 years ASE master tech
< Last | Next >
  • http://ww2.justanswer.com/uploads/ggrote1/2009-06-27_031011_me.jpg Gary's Avatar

    Gary

    GMC Technician

    Satisfied Customers:

    903
    15 years gm master tech/15 years ASE master tech
  • http://ww2.justanswer.com/uploads/CA/caprio23/2011-12-13_155550_20111213105344.64x64.jpg Anthony's Avatar

    Anthony

    ASE Certified Technician

    Satisfied Customers:

    476
    ASE Master Automobile Technician with over 20 years exp.
  • http://ww2.justanswer.com/uploads/Rocket2005/2009-09-13_133703_jack.jpg car tech's Avatar

    car tech

    ASE Certified Technician

    Satisfied Customers:

    448
    25 year master tech and shop owner
  • http://ww2.justanswer.com/uploads/2P/2paulm/2012-4-4_183431_justabswer.64x64.jpg Paul M ASE Master's Avatar

    Paul M ASE Master

    ASE Master Tech

    Satisfied Customers:

    187
    ASE Master Tech 20+ Years
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka- Moose)'s Avatar

    Chris (aka- Moose)

    GMC Technician

    Satisfied Customers:

    89
    16 years of experience
  • http://ww2.justanswer.com/uploads/AM/amedee/2013-10-24_23656_Amedee1.64x64.jpg Amedee's Avatar

    Amedee

    GMC Technician

    Satisfied Customers:

    360
    ASE Master Technician advanced level specialist
  • http://ww2.justanswer.com/uploads/DT/dt69nova/2012-6-15_234154_pic1.64x64.jpg Dave Nova's Avatar

    Dave Nova

    GMC Technician

    Satisfied Customers:

    2262
    ASE Master Certification. GM World Class Certification
 
 
 
Chat Now With A GM Mechanic
GM Tech (Cam)
GM Tech (Cam)
5625 Satisfied Customers
GM Grand Master Technician 2007. 11 years experience.