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MPMoore
MPMoore, GM WORLD CLASS/ASE MASTER W/L1 GMC
Category: GM
Satisfied Customers: 2956
Experience:  15 YEARS AS GM TECH, TEAM LEADER/SHOP FOREMAN AT A GMC DEALERSHIP
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Reset the Theft Deterrent System on a 2008 GMC 2500 HD Diesel?

Customer Question

How do I reset the Theft Deterrent System on a 2008 GMC 2500 HD Diesel?
Submitted: 7 years ago.
Category: GM
Expert:  MPMoore replied 7 years ago.
The only way to reset this system is to reprogram the engine computer. GM has a recall on these trucks for the theft system. Here is some information on this issue.

#08142A: Customer Satisfaction - ECM EEPROM - Reprogram ECM - (Oct 23, 2008)



Subject:08142A -- ECM EEPROM - Reprogram ECM
Models:All 2007 and Certain 2008 Chevrolet Silverado, Express
All 2007 and Certain 2008 GMC Sierra, Savana
Equipped with 6.6L Duramax V8 Diesel (RPO LMM - VIN 6) Engine


Condition

All 2007 and certain 2008 Chevrolet Silverado, Express; GMC Sierra and Savana vehicles, equipped with a 6.6L Duramax Diesel V8 (RPO LMM - VIN 6) engine, were produced with an ECM programming error that can result in incorrect data being written to the EEPROM used by the vehicle theft deterrent system, causing the engine not to crank or start.

Correction

Dealers are to reprogram the ECM with revised software that corrects the programming error.

Vehicles Involved

Involved are all 2007 and certain 2008 Chevrolet Silverado, Express; GMC Sierra and Savana vehicles, equipped with a 6.6L Duramax Diesel V8 (RPO LMM - VIN 6) engine and built within these VIN breakpoints:

 

 

 

If you give me your VIN # XXXXX can see if your truck falls under this recall and if it was performed yet or not.

 

 

 







MPMoore and 5 other GM Specialists are ready to help you
Customer: replied 7 years ago.
VIN# XXXXX Why haven't I received a letter from GM or why didn't they tell me about this when I talked to Customer Service this morning? Will GM cover the towing expense to get it to the dealership Monday Morning?
Expert:  MPMoore replied 7 years ago.
It looks as if this recall has already been performed back in April 09. The recall number is XXXXX sure if this is the problem then, not much you can do to try and start the engine. It does look as if you have a extended service contract with GM.

Here is the infroamtion on the contract. This should cover any repairs needed to fix your concern.


VIN 1GTHK23638F175733
SERVICE CONTRACT
Policy Number : NNN-NN-NNNN Owner Name : RAINER
Description : 36/100000 GMPP MAJOR GUARD
Deductible Amount : $ 0
Inception Date : 04/22/2008 Expiration Date : 04/22/2011
Inception Odometer : 30 miles Expiration Odometer : 100030 miles

It shows that you have a zero deductible, this contract will also cover towing and rental. You need to contact your local GMC dealership. They can send out a tow truck for you.


There used to be a 30 minet relearn proceedure that may have help the truck to start, GM has stop this feature in 2007 and newer trucks.



VIN : 1GTHK23638F175733
VEHICLE INFORMATION
Merchandising Model : TK20743 -2008 SIERRA 2500HD 4WD CREW CAB SLE2 Warranty Start Date : 04/22/2008
BARS Order Type : 70 - RETAIL - STOCK
Delivering Dealer : XXXXX XXXXX CADILLAC/BUICK
PO BOX 36428
HOUSTON , TX NNN-NN-NNNN
(NNN) NNN-NNNN
Selling Source : 48 - GMC TRUCK
Site Code : 09222
Business Associate Code : 210221
Service Contract : Yes Branded Title : No Warranty Block : No PDI Status : Paid
REQUIRED FIELD ACTIONS
Type Number Description Posted Date Status
RC 08142 ECM EEPROM - REPROGRAM ECM ?? N/A Closed
SERVICE INFORMATIONAL ITEMS
Type Number Description Posted Date Status
EI 08184 PAINT APPEARANCE, DIRT, ORANGE-PEEL, THIN, RUNS - REF TSB 08-08-51-004 ?? 05/20/2008 See Bulletin
ON STAR AND XM SATELLITE RADIO INFORMATION
OnStar Equipped Yes OnStar Status Active Refer to Help page for details or:go to OnStar Online Enrollment (located on the "OnStar" tab in GM InfoNET) or (888)ONSTAR1(NNN) NNN-NNNN
XM Equipped Yes XM Radio ID KE0ZW0R2 XM Status Active Refer to Help page for details or: www.xmradio.gm.ca or Dealer Hotline 1.877.GET.XMST (1-877-438-9677).
APPLICABLE WARRANTIES
Description Effective Date Effective Odometer End Date End Odometer
36/36000 BUMPER TO BUMPER LIMITED WARRANTY 04/22/2008 30 miles 04/22/2011 36030 miles
72/100000 SHEET METAL COVERAGE RUST THROUGH LIMITED WARRANTY 04/22/2008 30 miles 04/22/2014 100030 miles
60/100000 POWERTRAIN COVERAGE LIMITED WARRANTY 04/22/2008 30 miles 04/22/2013 100030 miles
60/50000 FEDERAL EMISSION 04/22/2008 30 miles 04/22/2013 50030 miles
60/100000 GM DIESEL ENGINE IN LIGHT DUTY VEHICLE LIMITED WARRANTY 04/22/2008 30 miles 04/22/2013 100030 miles
CLAIM HISTORY
R.O Date R.O Number Type Labor Operation Odometer Reading
04/15/2009 094141 # V1819 - 08142 ECM EEPROM - REPROGRAM ECM 24086 miles
04/15/2009 094141 # N6622 - OCCUPANT INFORMATION SYSTEMS WIRING AND/OR CONNECTOR REPAI 24086 miles
12/10/2007 A75733 I Z7000 - PRE-DELIVERY INSPECTION - BASE TIME 0 mile