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Bernina Software, version 6. It opens in just a fraction of

Customer Question

Bernina Software, version 6. It opens in just a fraction of the screen
Submitted: 11 months ago.
Category: General
Expert:  chester298 replied 11 months ago.

Hi and welcome to Just answer.

Are you referring for the screen of the machine or the screen of your computer when you open the Bernina software?

Customer: replied 11 months ago.

I am referring to the screen on the computer(Dell) where the designs are created. It was operating on a full screen, however something happened that I have not been able to discover.

Expert:  chester298 replied 11 months ago.

May I know what is the operating system of your computer?

Customer: replied 11 months ago.

Dell Pentium, dual-core, T*****@******.***Z 32 bit operating system

Expert:  chester298 replied 11 months ago.

Operating system not the specs of your computer. Example windows xp,vista, 7 or 8?

Customer: replied 11 months ago.

Windows 7

Expert:  chester298 replied 11 months ago.

Thank you for your quick response.

Initially, try to uninstall and re-install your software CLICK HERE for instruction.

Hope this information will be helpful.

IMPORTANT: RATING IS REQUIRED! If you are satisfied to my answer please don't forget to rate,,EXCELLENT OR GOOD rating and BONUS are greatly appreciated...

Customer: replied 11 months ago.

I have already tried this more than one time. I don't think this is expert service, I think you can assume that most people would do that first along with checking for new drivers, and check computer resolution settings. I have done allof this and nothing has worked, especially when all other apps are working properly. Thanks, ***** ***** thinks, this has not been helpful at all.

Expert:  chester298 replied 11 months ago.

I am sorry because I don't all the things you have already done which is not included to your question.

I am opted out now to let your question open to community.

Expert:  AARONJ1ST replied 11 months ago.

Looks like you already reinstalled software so that's good. Next go on to then under support select software then v6 software. Then half way down the page on the right side you will see service packs. Download the service pack and install. This should take care of any issues. Good luck!