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C9 coffee machine is sending the water and the grinds

Customer Question

c9 coffee machine is sending the water and the grinds straight to the waste trays
Submitted: 11 months ago.
Category: General
Expert:  chester298 replied 11 months ago.

Hi and welcome to Just answer.

Initially, how old your machine? Can you please try to do a cleaning cycle? Also try to clean your brew unit.